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Flights canceled due to the fuel crisis, how to get up to 600 euros in compensation

2026-04-21 18:47:01Kosova&Bota SHKRUAR NGA REDAKSIA VOX

Flights canceled due to the fuel crisis, how to get up to 600 euros in

The European Union has stepped in to clarify passenger rights at a time when the aviation market is facing severe fluctuations in fuel prices. Under new guidelines from the European Commission, flight cancellations caused by rising fuel costs are not considered “extraordinary circumstances” , giving passengers full rights to financial compensation.

The difference between "lack" and "price"

During a virtual meeting with the 27 EU transport ministers, European Transport Commissioner Apostolos Tzitzikostas drew a clear dividing line: while a physical lack of fuel may excuse airlines from having to pay compensation, cancellations made simply due to high costs do not enjoy this protection.

"If airlines cancel flights, this is not due to a lack of fuel, but due to price increases. As long as there are no extraordinary circumstances, the passenger is entitled to compensation," Tzitzikostas stressed, assuring the public that there are currently no indications of real shortages in the market or mass cancellations.

To calm the tourist market before the summer season, the Commissioner recalled that the EU maintains emergency reserves which can be released on the market if the need arises, reaffirming that "Europe is a safe place to visit."

Consumer rights and refunds

The decision has been welcomed by consumer protection associations. Massimiliano Dona, president of the National Consumer Union in Italy, stressed that passengers have the right to choose between a full refund within seven days or an alternative flight. Furthermore, they can receive compensation if they are not notified at least two weeks in advance.

According to the experts at RimborsoAlVolo, the financial compensation (according to EC Regulation 261/2004) is calculated as follows:

€250 for flights under 1,500 km.

€400 for flights between 1,500 and 3,500 km.

€600 for flights over 3,500 km.

It was also emphasized that airlines cannot apply additional fuel surcharges to passengers, except in cases where pre-arranged tourist packages are involved.

International reactions and the energy market

Tensions in the Middle East and their impact on the energy market have also put European governments in motion. In Germany, Chancellor Friedrich Merz has called an emergency meeting of the National Security Council to discuss the security of oil and aviation fuel supplies, with the aim of protecting businesses and citizens.

Meanwhile, the wave of rising costs is being felt globally. Japanese airlines, All Nippon Airways (ANA) and Japan Airlines (JAL), announced a significant increase in fuel surcharges for international tickets starting in May, with the additional cost for a flight to Europe reaching around 300 euros.

To manage this complex situation, the EU has announced the creation of a Fuel Observatory, which will monitor in real time supplies, stock levels and market transparency for aviation fuels.


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