Scandal/ Private hospital takes citizen's biopsy sample, forgets to analyze it

2025-01-29 23:12:35Aktualitet SHKRUAR NGA REDAKSIA VOX
Scandal/ Private hospital takes citizen's biopsy sample, forgets to analyze
Preng Gjomarkaj.

Fiks Fare denounced a problem in the healthcare system on Wednesday evening, where a private hospital took a biopsy sample from a citizen and forgot to analyze it. Preng Gjomarkaj complained to the investigative show's editorial office.

"I went to Fiksi for a problem with the TRITA HOSPITAL hospital, located in Tirana. There was a colonoscopy machine there and I had some problems. I went there on December 30, 2024. I did it and paid 160 thousand lek (old) because there was an offer. They told me you have a gland that is 2 cm by 1 cm and they told me verbally and wrote it in the prescription that we should take a biopsy. They brought me the disk and the sheet that was the description of the colonoscopy.

"I ran away and waited for the phone call to come, after they told me that we would tell them about the biopsy results. I waited until January 21, 2025 and wrote to them, but they didn't answer me," Gjomarkaj claims.

Fiksi asked him if the prescription sheet says that samples were taken for biopsy, for planting. "Yes, and the doctor told me that samples were taken. The answer took 20 days. And I waited these days. My worries started to increase more than before I did it. I sent them a message. They called me and told me that the biopsy was not done because you did not pay the money. I answered them a little badly. I told them that I paid the money you asked for. What more money do you want?! However, I told them that you should have done the biopsy analysis and I should have paid for it and taken it. You have harassed me about the gland. You hung up on me and that's why I turned to Fiksi Fare," the citizen claims. He adds that now he has more worries than before and this prompted him to denounce them.

After the complaint, the 59-year-old went to the TRITA HOSPITAL hospital and met the hospital staff. They asked him what analysis he had done, while he also told them the problem. Then they took him to an employee who said she was the director. This "director" told him that she would verify it and give him an answer since she had no data.

The citizen leaves and then they call him from TRITA HOSPITAL, saying: "Since many days have passed since the material was taken, we suggest that you do it again at no cost and take another biopsy material. Only the biopsy will have a cost. I feel like you were not informed by us, but this is the solution. Now you have to pay 100 euros just for the biopsy." The citizen tells her that he will pursue her in court and other institutions, while she tells him that "there is no need to follow these steps."

The citizen informs her that the disease has advanced, as she replies that "I understand, so I'm telling you to get the complete material again properly". He asks her why she didn't do it the first time, as she replies that "here lies the problem, since we didn't notify you". She tells him that I'm giving you a solution that is good for both the hospital and the citizen. The citizen asks the employee how much his life is worth, since what they did to him has put him in danger. She replies that these conversations don't happen and that this is "the best solution for his life, I personally would suggest that you do it".

"They tell me to do it all over again, take the biopsy and wait another 20 days and my disease could progress because it will be violated twice. It may be nothing, but my concerns have increased after I had the first colonoscopy. So that hospital is making fun of me. I ask that this be published so that people know and that they give me compensation for this mistake," he concludes.

***

The citizen goes to "TRITA HOSPITAL", Tirana

Citizen – I had a colonoscopy, yesterday I left it to do that biopsy.

Employee – Do you have to do the biopsy?

Citizen – No, I left it, it was taken from me. And yesterday they informed me that the biopsy was not done. Now I want to meet the doctor and the hospital director.

Another employee comes...

Employee 2 – How are you?

Citizen – I had a colonoscopy on December 30th.

Employee 2 – Yes.

Citizen – And I had biopsy material taken. I paid the money, I paid it here.

Employee 2 – Before New Year's?

Citizen – Yes, before the New Year.

Employee 2 – What date?

Citizen – On December 30th, Preng Gjomarkaj. I left it for a biopsy to be done, and material was taken from inside.

Employee 2 – Yes, yes.

Citizen – Yesterday …

Employee 2 – Did you get an answer?

Citizen – Yesterday they called me to say that we didn't do the biopsy! I want either the biopsy or the answer.

Employee 2 – Let me talk for a moment, I'll get a brief idea and come and assist in a bit.

Employee 3 – I see here that you paid 160 thousand lek.

Citizen – Yes.

Employee 3 – How did they explain that, the fact that they didn't normally tell you that we were having a discussion.

Citizen – The fact that you didn't pay a penny!

Employee 3 – They have clarified this part that in addition to the colonoscopy, when the biopsy is taken, an additional fee is charged, which is just the biopsy.

Citizen - The doctor there told me that sir, there's no problem, you only have 1 gland 2 cm and 1 cm, we took some material for the biopsy and you will get the biopsy results in 20 days.

Employee 3 – Did the doctor tell you?

Citizen – Yes! I even call and they tell me 'we've done the biopsy for you'. Should I come and tell you do you want extra money or will you tell me?! You should do the biopsy and when I come tell me how much money it will cost. Not to hurt my wound, or the lump that could be a bad disease, and ultimately it's over here. If this is a bad disease, it starts to get worse and I don't have any way to get treatment.

Punonjësja 3 – Zotëri unë kam vetëm një pyetje, të kërkoj shumë ndjesë për të gjithë situatën ku ti ndodhesh. Kur ju kanë bërë dalje nga spitali, s’ka ardhur askush për t’iu thënë që ju është marrë biopsia dhe kushton kaq?

Qytetari – Mua më ka ardhur doktori dhe më ka thënë që të është marrë biopsia dhe do të vish ta marrësh pas 20 ditësh.

Punonjësja 3 – Ok, dhe s’të ka ardhur përgjigja.

Qytetari – Dhe asnjë gjë tjetër. Nuk është problem ajo punë (pagesa), problem është bërë biopsia dhe ka dalë biopsia … Përfundimisht ju numrin e telefonit e keni pasur, Zotëri do ta bëjmë apo s’do ta bëjmë?!

Punonjësja 3 – Ajo që unë mund të bëj është të marr informacion më tepër për këtë dhe do t’ju kontaktoj si të bëjmë planin.

Qytetari – A ka drejtor këtu apo s’ka?

Punonjësja 3 – Jo.

Qytetari – Ti je (drejtoresha)?

Punonjësja 3 – Unë!

Pas 1 ore, qytetarin e marrin në telefon!

Punonjësja – Tani përderisa kanë kaluar shumë ditë nga marrja e materialit ne të sugjerojmë që të vish dhe të bësh edhe njëherë kolonoskopinë pa kosto dhe të marrim dhe njëherë material për biopsi dhe t’a dërgojmë. Vetëm biopsia do të ketë kosto. Shumë ndjesë që s’jeni informuar nga ana jonë po kjo ishte zgjidhja.

Qytetari – Sa e ka biopsia koston?

Punonjësja – 100 euro.

Qytetari – Unë nuk vij më të hyj në dorën tuaj, po do të vazhdoj rrugë të tjera.

Punonjësja – Nuk është e nevojshme për të bërë këto procedurat e tjera me diçka që mund t’a zgjidhim shumë mirë, shumë lehtësisht.

Qytetari – Është e nevojshme që unë po merrem, mua ndoshta më ka avancuar sëmundja, se mua po më dhëmb prapë pjesa e trupit më shumë seç më ka dhembur më përpara dhe unë duhet të isha në kurim tani. Dhe jo në skadim dhe në dhimbje! Dhe të rri tani edhe 20 ditë të tjera në dhimbje, në avancim larg qoftë mund të jetë kancer, thjeshtë për neglizhencën tuaj, se për atë tuajën.

Punonjësja– Shiko unë …

Qytetari – Dakord?!

Punonjësja– Po ta them dhe njëherë, të kërkoj shumë ndjesë dhe nuk është e nevojshme.

Qytetari – Do ma kishit thënë, do ma kishit thënë që në momentin e parë që ju zotni do të paguani kjo kaq, po qe puna për biopsinë kaq.

Punonjësja– E kuptoj, prapë dhe unë po ju them që më mirë ta bëjmë procedurën që ta bëjmë marrjen e materialit siç duhet dha ta dërgojmë në kohë siç duhet, më kupton? Këtë po them dhe unë.

Qytetari – Pse unë t’a bëj dy herë, pse mos t’a bësh ti … Pse mos t’a bëjshe ti dhe të më thuaje po s’më dhe lekët s’të jap përgjigjen.

Punonjësja– Po këtu qëndron problemi, ne po e marrim të mirëqenë që ne nuk ju kemi njoftuar, e kupton?

Qytetari – Atëherë kur nuk je, kur ti nuk je njoftuar do t’më dëmshpërblesh shëndetin mua.

Punonjësja– Ne po ju themi që pjesa e kolonoskopisë do të jetë falas nga ana jonë, nuk keni asnjë kosto për t’u paguar.

Qytetari – Nuk kam pse e dëmtoj shëndetin dy herë dhe të …

Employee – Look, a colonoscopy is not a health hazard, rather it is done to diagnose something so that we can prevent it, you understand. And what you are saying about the advancement part, nothing can be advanced from the 30th to today.

Citizen – She advances by 1 day, not by 50 days because she wants another 20 days for the biopsy.

Employee – Look, the biopsy comes out in 2 weeks, 14 days.

Citizen – 14, 20 are the same!

Employee – I'm telling you, I'm giving you a solution that will be good for us, for you, and especially for your health.

Citizen – And every private or state hospital should understand that this is about the health of the prisoner and not about harming his health. Not about enriching you with our health.

Employee – Yes, exactly, for this part of your health, we are telling you to come and get a colonoscopy.

Citizen – And how much does life cost you, okay. How much does life cost you?

Employee – These conversations are not conversations to be discussed, neither on your part nor mine.

Citizen – No, the conversation is about me possibly being...

Employee – I'm giving you a solution, a solution that would be good for us too. I personally would suggest you do it.

Citizen – I asked you about our lives, you are making fun of us. And you, to make fun of our lives, I will not leave anyone behind. I have no way of doing a biopsy from scratch, because I am making fun of you from the beginning.

Employee – I gave you …

Citizen – You give it to me, I'll give it to you...

Employee – I told you how to solve it.

Citizen – I'll take you to court.

Employee – So that it is good for your health too.

Fiction – Is the letter written that a biopsy was performed?

Employee – Take an even fresher, more adequate biopsy and you'll have the answer in two weeks, but that's up to you. Whatever you want.

Citizen – You didn't take it, you took my flesh and digested it? You didn't do the biopsy, you threw it in the trash.

Employee – As for your health, we're not talking about it...

Citizen – For my health, there are other hospitals.

Employee – Okay, that's what I wanted to tell you, if you want...

Citizen – For my health.

Employee – We would be very happy to take on your case. But if you don't want to, that's okay.

Citizen – For my health, there are other hospitals.

Employee – We have colonoscopy and gastrotomy cases every day. I told you, but whatever you want!


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