
Thousands of Apple customers have complained that the latest iPhone 15 model is overheating, just days after its launch.
Buyers of the new iPhone 15 Pro and Pro Max have reported in online forums, including Apple's customer support pages, Reddit and other social media platforms, that their devices are so hot they can't turn them on. touch
More than 2,000 users on Apple's forums have reported experiencing the overheating problem.
Others, however, denied that there was such a problem, which experts attributed to cheap charging cables and excessive use of video or gaming applications.
Apple declined to comment on the reports. Its customer support pages indicate that iPhones "may warm up" when first set up, using wireless charging or playing "intensive applications".
The iPhone 15 Pro is the first smartphone built on the new 3nm chip technology from Taiwan Semiconductor Manufacturing Company, the chipmaker that supplies Apple as well as Nvidia and many other Silicon Valley companies.
The most significant change, however, is the discontinuation of Apple's Lightning connector and the introduction of USB-C charging, as Apple has been forced to comply with a new EU regulation that requires all portable electronic devices to use the same charger with specific connectors that will be common to iPhone, iPad and Mac computers.